PRO BLACKOUT™ BRAND STICKS

Pro Blackout™ sticks are manufactured in a Pro Stock stick facility.  In short, this means that the sticks are made with a higher defense against the defects that can lead to early breakage.

Includes Pro Blackout™, Blue Lite, Red Lite, and Extra Lite Sticks

One-Time Full Replacement Warranty (30 Days)

All Pro Blackout™ sticks are covered by a 30-day manufacturer’s warranty from the date of purchase, provided through HockeyStickMan. If a stick breaks within 30 days of purchase, you may be eligible for a one-time full replacement.

If the exact model is no longer available, a HockeyStickMan gift card for the full original purchase value will be issued,minus a $20 replacement shipping fee which can be used toward a replacement or other products. **This fee is waived if the stick is picked up locally at one of HSM's retail locations**

To Submit a Warranty Claim:

• You must provide evidence of the broken stick.
  

This can be done by either:

• Bringing the stick to an HSM retail location, or
  
• Submitting a claim online within 30 days of receiving the stick (applies to shipped orders).
  

Failure to submit valid proof within this 30-day window will result in ineligibility for warranty coverage.

Required Proof:

Please refer to the photo guidelines at the top of the warranty portal submission page. These images are necessary for us to process your claim with the manufacturer. Without proper documentation, we cannot proceed with your warranty request.

Important: This is a one-time replacement warranty only. The replacement stick does not come with any additional warranty coverage. A $20 warranty replacement shipping fee applies to all approved claims—charged at the time of replacement (waived if in stick is picked up in store).

Value Blackouts™  - 30 Day Full Coverage

Value Blackout™  sticks do come with a full 30-day coverage.  Breakage within 30 days of the receipt of the stick (or arrival date in the event of shipping) would be eligible for a one-time replacement.  Replacement of the exact stick purchased would be awarded in such a case.

While a fantastic value option at their price point, the Value Blackouts are not designed to Pro Stock stick standards, nor are they made of the top-end materials that Pro Blackouts™ are.  As such, we offer a full in-house replacement for these sticks.

WHAT CLASSIFIES AS A BREAK

The following damage would classify as a broken stick eligible for warranty:

1. A complete break in the shaft or blade of the stick.
2. A partial break or crack in the shaft or blade of the stick that renders the stick unusable.

WHAT DOES NOT CLASSIFY AS A BREAK

A stick may have the following damage, but does not qualify for a warranty:

1. Surface marks or scuffing.
2. Cosmetic scratch in the shaft or blade that does travel through the carbon fiber.
3. Soft or  “Spongy” blades that still hold full rigidity.
4. Whippy or “whipped-out” sticks
5. A chip in the blade or shaft

Please note, warranty only applies in circumstances of breakage during routine use.  Items abused, neglected, or misused are not applicable for warranty.